This page provides general information for staying guests.
Detailed tourist information, and The Coach House facilities, is in our Guest Information Pack
Please also see our Fire, Health and Safety guide.
Contact details – your hosts’ phone numbers are available on the tumble dryer in the utility cupboard. Our preferred contact (if you booked via Airbnb) is by Airbnb messaging,
Arrival: Normal check-in time is between 4pm and 10pm. We would appreciated it if you can give us an estimated arrival time, on or before your arrival day. We normally welcome you in person, and give you the key and give you a brief overview and quick tour (no more than 5 minutes).
During your stay: Please advise us of any breakages or anything that needs fixing (we are not implying that you broke it). We much prefer that you tell us as soon as possible so that we can replace or repair as necessary or convenient, or at least plan to do so when you leave. We don’t normally make any charge for accidentally broken minor items, e.g. wine glasses. If you need help with anything in The Coach House, please ask.
Departure: Please depart by 10am unless otherwise agreed. We often have new guests arriving later that day, so it is important for us to have as much time as possible to check, clean and make any repairs.
Please put back any items in the same place as you found them. Please do not turn off the central heating, showers, cooker, TV etc. There is no need to empty the bins or strip the beds or put used towels in a pile, though we appreciate it if you do. Similarly we do not expect you to vacuum or mop the floors. Please ensure all used crockery and cutlery is clean and put back in cupboards etc (though we accept you may have to leave a few breakfast pots running through the dishwasher, or drying on the sink drainer). Please close and lock all windows and doors.
Once you are ready to depart, please message or phone us, and we will come and collect the key and wish you a safe journey. Alternatively, please come up to the main house and ring the bell (the entrance is at the rear, away from the access lane). If we are away, or for some reason, we can’t collect the keys, please put the keys in the Coach House key safe (by the front door), or if you don’t have the code, in the post box (also by the front door).